kg991 Terms and Conditions
Please read these terms and conditions carefully before using our platform. This is a legally binding agreement between you and kg991.
Table of Contents
- 1. Definitions and Interpretations
- 2. Eligibility and Account Registration
- 3. Account Security
- 4. Deposits and Withdrawals
- 5. Bonuses and Promotions
- 6. Betting and Gaming Rules
- 7. Prohibited Activities
- 8. Limitation of Liability
- 9. Privacy and Data Protection
- 10. Account Suspension and Termination
- 11. Responsible Gaming
- 12. Changes to Terms
Definitions and Interpretations
The following terms are used with specific meanings throughout these terms and conditions:
- "Platform" refers to the kg991 website, related applications and all digital services.
- "User" or "you" refers to any person, registered or unregistered, who accesses the platform.
- "Account" refers to a user's personal profile and balance on the platform.
- "Bonus" refers to any promotional funds, free spins or other benefits provided by kg991.
- "Real Money" refers to the user's own funds deposited into the account.
- "Wagering Requirement" refers to the obligation to place a specified amount in bets before a bonus can be withdrawn.
In these terms, "kg991" refers to the operating entity behind this platform, which is committed to providing safe and reliable services.
Eligibility and Account Registration
2.1 Age Requirement
The kg991 platform is available only to individuals aged 21 and above. No underage person may use this platform. kg991 may request identity verification at any time to confirm a user's age.
2.2 Single Account Policy
Each individual may create only one account. If multiple accounts belonging to the same person are identified, kg991 reserves the right to close all such accounts and forfeit the balances held in them.
2.3 Providing Accurate Information at Registration
All information provided at the time of account creation must be accurate and complete. Providing false information will result in account termination and all winnings may be forfeited. The following information is required during registration:
- Full name (as per national identity card)
- Date of birth
- Active mobile number
- Valid email address
- Preferred payment method
Account Security
3.1 Password Protection
Users must keep their account login credentials (username and password) strictly confidential. Sharing this information with anyone else is strictly prohibited. Keep your password strong and change it regularly.
3.2 Unauthorized Access
If you notice any unauthorized access or suspicious activity on your account, notify our support team immediately via 24/7 live chat. kg991 is not responsible for any loss resulting from unauthorized access by a third party.
3.3 Account Transfer Prohibited
Selling, renting or transferring an account is strictly prohibited. An account must always be operated in the name of the person who registered it. Placing bets or playing on behalf of another person is also not permitted.
Deposits and Withdrawals
4.1 Deposit Rules
The minimum deposit amount at kg991 is ৳100 (by any method). Deposits can be made through the following payment methods:
| Payment Method | Minimum Deposit | Processing time |
|---|---|---|
| bKash | ৳100 | Instant |
| Nagad | ৳100 | Instant |
| Rocket | ৳100 | Instant |
| Bank Transfer | ৳100 | 5-30 minutes |
4.2 Withdrawal Rules
The minimum withdrawal amount is ৳1,000. Withdrawal requests are generally processed within 5 to 30 minutes. The following conditions must be met for a successful withdrawal:
- The account must be fully verified
- If a bonus was used, the wagering requirement must be fulfilled
- Withdrawal must be made to the same payment method used for the deposit
- The account must be active at the time of the withdrawal request
4.3 Verification Process
For security purposes, kg991 may request identity verification before processing a withdrawal. This may require submission of a national identity card or passport photo along with proof of the payment method used. Withdrawals may be delayed if verification is not completed.
Bonuses and Promotions
5.1 Welcome Bonus
New members will receive a 150% bonus on their first deposit, up to a maximum of ৳5,000. The wagering requirement for this bonus is 25 times. This means you must place bets totalling 25 times the bonus amount before it can be withdrawn.
5.2 General Bonus Terms
- Each bonus offer has a specific validity period, which is stated alongside the offer
- Bonuses may only be used for legitimate gameplay purposes
- Bonuses cannot be transferred directly to another account
- If the wagering requirement is not met within the specified time, the bonus will be cancelled
- Multiple bonuses will not be active at the same time unless separate instructions are provided
5.3 Bonus Abuse
The kg991 system continuously monitors for bonus abuse and game manipulation. If evidence of suspicious bonus use is found on any user's account, kg991 reserves the right to cancel the bonus and suspend the account.
Betting and Gaming Rules
6.1 General Betting Rules
The kg991 platform offers cricket betting, sportsbook, slots, live casino and various other gaming services. Each game has its own rules, which are stated on the relevant game page. Users should fully understand the rules of a game before placing bets.
6.2 Betting Limits
Minimum and maximum bet limits are set for each game or event. These limits may vary by game and kg991 reserves the right to change them at any time.
6.3 Technical Issues
If a technical problem or power interruption occurs during gameplay, the outcome of that session will be determined based on the data saved on the server. If you have a complaint regarding an incomplete game due to a technical issue, please contact us via live chat.
6.4 Cricket and Sportsbook Betting
The cricket betting section allows bets on BPL, IPL, T20 World Cup and other international cricket events. Certain markets close once a match has started or its result has been confirmed. If any event is cancelled, the stake for that bet will be refunded.
Prohibited Activities
The following activities are strictly prohibited on the kg991 platform. In the event of a violation, the account may be terminated and all funds forfeited:
- Money laundering or betting using funds from illegal sources
- Using bots, scripts or automated software
- Attempting to hack accounts or interfering with platform security
- Manipulating game outcomes
- Circumventing bonus terms through multiple accounts
- Using coordinated betting strategies against the platform (arbitrage)
- Harassing or defrauding other users
- Operating an account with false or incomplete identity information
kg991 reserves the right to report suspicious activities to the relevant authorities if necessary.
Limitation of Liability
8.1 Service Continuity
kg991 always strives to provide uninterrupted service, however temporary downtime may occur due to technical maintenance, upgrades or unforeseen circumstances. Users will be notified in advance where possible.
8.2 Responsibility for Betting Decisions
Every betting decision is entirely the user's own. kg991 does not guarantee the outcome of any bet and is not liable for financial losses. Please be aware of the potential risks before placing bets.
8.3 Third-Party Services
kg991 is not fully responsible for the quality and availability of services provided by game providers (such as Pragmatic Play, Evolution Gaming, JILI, PG Soft, Spribe). In the event of an issue with third-party software, the relevant provider's policies will apply.
Privacy and Data Protection
kg991 treats the protection of users' personal data as a top priority. The platform uses SSL encryption technology to keep all transactions and data secure.
- Personal data will never be sold to third parties
- Data will be used only for service improvement and legal obligations
- Data may need to be shared under legal obligations
- Users may request a review of their personal data at any time
For more details, please read our Privacy Policy.
Account Suspension and Termination
10.1 Suspension by kg991
kg991 may suspend or terminate any account without prior notice in the following circumstances:
- Violation of the prohibited activities section
- Providing false identity or age information
- Operating multiple accounts
- Suspected use of funds from illegal sources
- Account remaining inactive for an extended period
10.2 Closed by User
If a user wishes to close their account, please contact the support team via 24/7 live chat. Make sure to withdraw any remaining balance before closing the account. If a bonus wagering requirement is unmet, the bonus will be cancelled.
10.3 Inactive Accounts
An account will be considered inactive if there are no transactions or logins for 12 consecutive months. Applicable fees may be deducted from the balance of an inactive account. Contact the support team to reactivate an inactive account.
Responsible Gaming
kg991 places responsible gaming as its highest priority. We believe that playing should be for entertainment and enjoyment, not to create financial stress.
11.1 Self-Set Limits
Users can set their own deposit, withdrawal, and betting limits. Contact the support team to activate these limits and, if needed, to temporarily suspend your account.
11.2 Signs of Problem Gambling
If you feel that your gaming habits are affecting your life or relationships, please seek help. Detailed support information is available on our Responsible Gaming page.
Please remember: online gaming and betting is only for those aged 21 and above. Always bet within your means.
Terms & Conditions Changes
kg991 reserves the right to amend, change, or update these terms and conditions at any time. Users will be notified in advance of significant changes via email or through the platform.
12.1 Acceptance of Changes
If a user continues to use the platform after changes have been made, they will be considered to have accepted the new terms and conditions. If you do not agree to the new terms, stop using the platform and submit a request to close your account.
12.2 Contact
For any questions or complaints regarding these terms and conditions, please contact us via our 24/7 live chat support or by email: